Terms of Service

Last updated: 27 November 2025

These Terms of Service (the “Terms”) govern the relationship between WeProxies operated by MB Reikalita, a company established in Lithuania, and any natural or legal person using our services (“Client”, “you”).

By creating an account, purchasing, or using any WeProxies service, you agree to be bound by these Terms.

1. Company information and definitions

1.1. WeProxies is a trading name of MB Reikalita, a company incorporated under the laws of Lithuania, with its registered address at J. Jasinskio 14, Vilnius, Lithuania (“WeProxies”, “MB Reikalita”, “Company”, “we”, “us”, “our”).

1.2. The Company provides residential proxy services and related tools that allow Clients to route their internet traffic through IP addresses licensed to real consumer devices via internet service providers (ISPs) (“Residential Proxies”, “Services”).

1.3. Our services and dashboard are accessible through our website and related systems (“Site”, “Dashboard”, “System”).

1.4. Any person or entity using the Site, Dashboard, or Services is considered a Client. A Client can be:

  • a natural person of legal age; or

     

  • a legal entity acting through a duly authorised representative.

     

1.5. By using the Services, you confirm that:

  • you are at least 18 years old (or of legal age under your local law);

     

  • you have full legal capacity to enter into this agreement; and

     

  • if you represent a company, you are properly authorised to act on its behalf.

     

1.6. These Terms apply to all use of the Services, including pay-as-you-go and monthly subscription options.

1.7. If you do not agree with these Terms in whole or in part, you must not use the Site, Dashboard, or Services.

2. Scope of services

2.1. WeProxies provides residential proxy access only. We do not offer datacenter proxies, VPN services, hosting, or unrelated products.

2.2. The Services allow you to:

  • route traffic through residential IPs;

  • use country and/or location targeting where available;

  • use rotating or sticky sessions, depending on your plan;

  • access the Dashboard to manage usage, billing, and account settings.

2.3. The exact features, limits, bandwidth, and pricing of each plan are displayed on our Site or within the Dashboard. We may modify available plans and features from time to time.

2.4. WeProxies may change, suspend, or discontinue any part of the Services at any time, including for maintenance, security, or legal reasons. Where reasonable, we will give notice, but we are not obligated to maintain any specific functionality.

2.5. It is your responsibility to ensure that using our Services is legal in your jurisdiction and compatible with your use case and systems.

3. Account creation and security

3.1. To use the Services, you must register for an account (“Account”) on the Dashboard and provide accurate, complete information.

3.2. During registration, you may be asked to provide:

  • name and/or company name;

  • contact email;

  • country or region;

  • password;

  • any other details reasonably requested.

3.3. You must:

  • keep your login credentials confidential;

  • not share your Account with third parties;

  • promptly update your information if it changes.

3.4. You are fully responsible for all activity under your Account, whether authorised by you or not. If you suspect unauthorised use, you must contact support@weproxies.com immediately.

3.5. We reserve the right to refuse registration, suspend, or terminate Accounts at our discretion, especially in cases of suspected abuse, fraud, or violation of these Terms.

4. Acceptable use

4.1. You may only use WeProxies Services for lawful and legitimate purposes.

4.2. You must not use the Services for, or in connection with, activities including but not limited to:

  • Any illegal activity under applicable law.

  • Hacking, intrusion, DDoS, port scanning, brute forcing.

  • Distribution of malware, ransomware, or other malicious code.

  • Phishing, impersonation, spam, or unsolicited bulk communication.

  • Fraud, identity theft, or payment fraud (including stolen cards).

  • Bypassing platform security in a way that violates their terms or the law.

  • Child sexual abuse material or any exploitation of minors.

  • Terrorism, violent extremism, or incitement to violence.

  • Infringement of intellectual property or privacy rights.

  • Reselling our Services without our prior written approval.

4.3. You are responsible for respecting third-party terms of service, such as websites or platforms you access through our proxies.

4.4. We may monitor aggregate or metadata-level usage (for example, bandwidth, concurrency, connection rates) for:

  • abuse prevention,

  • security, and

  • ensuring fair use.

We do not inspect the content of your traffic except where required by law or strictly necessary for security and troubleshooting.

4.5. If we suspect or receive notice that your use of the Services violates these Terms or applicable law, we may immediately:

  • suspend or terminate your access;

  • restrict features or IP ranges;

cooperate with law enforcement where legally required.

5. Pricing, plans, and payments

5.1. We offer two billing models:

  • Pay-As-You-Go (PAYG):
     You purchase a fixed amount of bandwidth (GB). It is usable until consumed and does not automatically renew.

  • Monthly Subscription:
     You are billed on a recurring monthly basis for a defined package (bandwidth, limits, etc.). The subscription renews automatically until you cancel.

5.2. All pricing, discounts, and available packages are shown on the WeProxies pricing page and/or in the Dashboard. We may update pricing at any time. Changes do not affect already paid, active periods but may apply to future renewals or purchases.

5.3. Payments are processed primarily via Stripe and other payment providers we may add from time to time. By purchasing, you agree to the terms of the relevant payment provider.

5.4. You must ensure that:

  • you are authorised to use the payment method;

  • your billing information is correct and up to date.

5.5. PAYG bandwidth

  • Is purchased as a one-time package.

  • Does not auto-renew.

  • Typically does not expire unless otherwise explicitly stated in the Dashboard or plan description.

5.6. Monthly subscriptions

  • Renew automatically at the end of each billing period, unless you cancel in advance through the Dashboard.

  • If payment fails, we may suspend or limit your access until payment is successfully collected.

5.7. Taxes
 Prices may be shown excluding VAT or other taxes. You are responsible for any applicable taxes depending on your billing country or status.

6. Refunds

6.1. Because our Services are digital and start immediately on purchase, all payments are generally non-refundable.

6.2. However, we may, at our sole discretion, provide a partial or full refund in specific cases, for example where:

  • the Services were completely unavailable due to a technical fault attributable to us, and

  • you report the issue to support@weproxies.com within a reasonable time.

6.3. No refunds are given for:

  • misuse of the Services;

  • violation of these Terms;

  • issues caused by your software, scripts, or target websites;

  • changes in your needs or plans.

6.4. Any refund decision we make is discretionary and does not create any obligation to provide refunds in similar future cases.

7. Data, logs, and privacy

7.1. WeProxies collects and processes certain data as described in our Privacy Policy. This includes:

  • Contact data: email address, name (if provided), billing details (via Stripe).

  • Usage data: bandwidth usage, connection counts, timestamps, and similar technical metrics.

  • IP addresses and device information related to access of our Site and Dashboard.

  • Cookies and analytics data via tools like Google Analytics.

  • Support communications (emails, messages).

7.2. We act as a data controller for personal data related to your account, billing, and communication. Our legal name MB Reikalita may be referenced in legal and privacy documents as the controller.

7.3. We maintain partial logs necessary for:

  • billing and bandwidth tracking;

  • security and abuse prevention;

  • troubleshooting and service improvement;

  • compliance with legal obligations.

We do not build user profiles based on your content or sell personal data to third parties.

7.4. We use third-party service providers such as:

  • Stripe – payment processing

  • Google Analytics – analytics

  • Omnisend – email / marketing automation

  • Meta (Facebook) Pixel – advertising & remarketing

Each of these providers processes data according to their own privacy terms.

7.5. For detailed information about how we process and protect your data, please refer to our Privacy Policy, which forms part of these Terms.

8. Marketing communications

8.1. With your consent (e.g., when you tick a box or submit a form), we may send you:

  • email updates;

  • product news;

  • promotional offers;

  • onboarding and educational content.

8.2. You may opt out at any time by:

  • clicking “unsubscribe” in our emails, or

  • contacting support@weproxies.com.

8.3. Transactional messages (billing receipts, security alerts, service notices) are not considered marketing and may still be sent as needed to operate your account.

9. Service availability, risks, and disclaimers

9.1. Our Services are provided on an “as is” and “as available” basis. We cannot guarantee that:

  • IPs will always be available from a specific location;

  • specific target sites will never block or rate-limit you;

  • latency, speed, or success rate will meet a particular benchmark for all use cases.

9.2. You acknowledge the inherent risks of using network services, including:

  • connectivity and routing issues;

  • changes in third-party website behaviour;

  • regulatory or legal changes;

  • possible IP reputation changes beyond our direct control.

9.3. To the maximum extent permitted by law, WeProxies / MB Reikalita disclaims all warranties, express or implied, including fitness for a particular purpose, accuracy, and non-infringement.

10. Limitation of liability

10.1. To the fullest extent permitted by applicable law, WeProxies / MB Reikalita and its owners, employees, and contractors shall not be liable for:

  • any indirect, incidental, special, punitive, or consequential damages;

  • loss of profits, revenue, business, or data;

  • losses arising from third-party services or websites;

  • damages caused by your misuse of the Services or violation of these Terms.

10.2. Our total aggregate liability towards you for any claims relating to the Services or these Terms shall be limited to the amount you paid us in the last 3 months preceding the event giving rise to the claim.

10.3. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (for example, in case of intentional misconduct).

11. Intellectual property

11.1. All content, code, design, logos, and other materials on the Site and in the Dashboard are owned or licensed by WeProxies / MB Reikalita, and protected by copyright, trademark, and other intellectual property laws.

11.2. You are granted a limited, non-exclusive, non-transferable license to use the Services and Dashboard solely for your internal business or personal purposes, in accordance with these Terms.

11.3. You may not:

  • copy, resell, or redistribute our Services or System without written consent;

  • reverse engineer, decompile, or attempt to access source code;

use our branding in a way that suggests endorsement or partnership without permission.

12. Suspension and termination

12.1. We may suspend or terminate your access to the Services and/or Account immediately, with or without prior notice, if:

  • you violate these Terms or applicable law;

  • we detect or reasonably suspect abuse, fraud, or security threats;

  • you fail to pay for Services;

  • required by a court or competent authority.

12.2. You may terminate your use of the Services at any time by:

  • cancelling subscriptions in the Dashboard; and/or

  • contacting support@weproxies.com to request account closure.

12.3. Upon termination:

  • your right to access the Services ceases;

  • no refunds will be issued for remaining bandwidth or unused subscription time, unless we explicitly agree otherwise.

12.4. Sections of these Terms that by their nature should survive termination (such as payment obligations, liability limits, IP rights, confidentiality, and governing law) will continue to apply.

13. Governing law and disputes

13.1. These Terms and your use of the Services are governed by the laws of Lithuania, without regard to its conflict of law principles.

13.2. We encourage you to first contact us at support@weproxies.com to try to resolve any dispute informally.

13.3. If we cannot reach an amicable resolution, disputes may be brought before the competent courts of Lithuania, unless mandatory consumer protection rules in your country require otherwise.

14. Changes to these Terms

14.1. We may update these Terms from time to time, for example to reflect:

  • changes in our Services;

  • legal or regulatory changes;

  • improvements in wording or clarity.

14.2. When we make material changes, we will update the “Last updated” date at the top of this page and may notify you via email or Dashboard.

14.3. Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Services.

15. Contact information

If you have any questions about these Terms or the Services, you can contact us at:

WeProxies / MB Reikalita
 Email: support@weproxies.com